Refund policy

At Dozify, customer satisfaction is our top priority. 

Returns & Replacements:

We offer a 7-day replacement guarantee from the date of delivery. If you receive a damaged, defective, or incorrect product, please notify us within 7 days at dozify.jrm@gmail.com with photos/videos of the item.

Eligibility:

- Items must be unused and in the same condition that you received them, along with original packaging.

- Due to hygiene reasons, used pillows and cushions cannot be returned unless there is a manufacturing defect.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method or UPI within 5-7 business days.